Support & Maintenance

Support and maintenance for servers, Storage devices, Network devices, Security Solutions and Backup Solutions that goes above and beyond the standard manufacturers’ warranty to get your systems and users fully operational as quickly as possible.

Dipantara technical support team is comprised of certified engineers that have the expertise to proactively maintain and quickly troubleshoot and fix any issues that may arise within your environment. Their primary goal is to ensure that your mission critical applications are always available and performing at an optimal level.

We believe that professional maintenance and support is the right way to reduce software system TCO and ensure useful improvements and optimization steps. This is not only about availability of single units and modules it is about making sure that the entire IT-infrastructure is cost-effective and runs smoothly and reliably.

Perfective maintenance

Itransition can enhance, re-engineer or customize your solution, tackling minor and major issues that trouble or hamper system performance and functionality

Adaptive maintenance

Adaptive maintenance delivered by the Itransition’s team ensures that your software and hardware work stably and reliably in the new, altered environment.

Scheduled maintenance

This service enables facilitated updates & releases management to ensure that your system or application stays in line with the latest technology, ahead of competition.